去(qu)年底以來，湖北省武漢市發生新型冠狀病(bing)毒感(gan)染的肺炎(yan)(yan)(yan)疫情(qing)并向多(duo)地(di)蔓(man)延。黨中(zhong)(zhong)央(yang)(yang)、國務院高(gao)度重(zhong)視(shi)，習近平總書記多(duo)次作出(chu)重(zhong)要(yao)指(zhi)示、多(duo)次主(zhu)持召開(kai)會議(yi)研(yan)究疫情(qing)防(fang)控(kong)。疫情(qing)就是命令，防(fang)控(kong)就是責任。集團(tuan)高(gao)度重(zhong)視(shi)，專門(men)成立中(zhong)(zhong)信集團(tuan)肺炎(yan)(yan)(yan)疫情(qing)防(fang)控(kong)工(gong)作領(ling)(ling)導(dao)(dao)小組，統籌(chou)指(zhi)導(dao)(dao)全集團(tuan)防(fang)控(kong)工(gong)作。各級領(ling)(ling)導(dao)(dao)干(gan)部(bu)和子公司(si)認真貫(guan)徹(che)黨中(zhong)(zhong)央(yang)(yang)、國務院決策部(bu)署以及集團(tuan)要(yao)求，采取多(duo)項(xiang)措施全力支持和參與肺炎(yan)(yan)(yan)疫情(qing)防(fang)控(kong)阻擊戰(zhan)。
中(zhong)信(xin)集(ji)團和中(zhong)信(xin)銀行、中(zhong)信(xin)證(zheng)券等子公司積極向(xiang)疫區捐(juan)款捐(juan)物
針對湖(hu)北(bei)省武漢市等(deng)地區醫(yi)療物資短缺的(de)情(qing)況(kuang)，中(zhong)(zhong)(zhong)(zhong)(zhong)華慈善(shan)總(zong)會(hui)呼吁社會(hui)各界提供支(zhi)援(yuan)(yuan)。中(zhong)(zhong)(zhong)(zhong)(zhong)信(xin)(xin)銀(yin)行(xing)、中(zhong)(zhong)(zhong)(zhong)(zhong)信(xin)(xin)證(zheng)券(quan)(quan)、中(zhong)(zhong)(zhong)(zhong)(zhong)信(xin)(xin)建投(tou)證(zheng)券(quan)(quan)、中(zhong)(zhong)(zhong)(zhong)(zhong)信(xin)(xin)信(xin)(xin)托、中(zhong)(zhong)(zhong)(zhong)(zhong)信(xin)(xin)保誠和華夏基金(jin)、中(zhong)(zhong)(zhong)(zhong)(zhong)信(xin)(xin)信(xin)(xin)誠基金(jin)、中(zhong)(zhong)(zhong)(zhong)(zhong)信(xin)(xin)期(qi)貨、中(zhong)(zhong)(zhong)(zhong)(zhong)信(xin)(xin)建投(tou)期(qi)貨等(deng)子公司以及麥當勞等(deng)企業紛(fen)(fen)紛(fen)(fen)伸(shen)出援(yuan)(yuan)手(shou)，合計捐款總(zong)額達1.04億元，這些資金(jin)已劃撥(bo)到中(zhong)(zhong)(zhong)(zhong)(zhong)華慈善(shan)總(zong)會(hui)、湖(hu)北(bei)省紅(hong)十字會(hui)等(deng)慈善(shan)組(zu)織，用(yong)于支(zhi)持全國特(te)別是湖(hu)北(bei)省疫情(qing)防控、病人救治和醫(yi)護人員保護。中(zhong)(zhong)(zhong)(zhong)(zhong)信(xin)(xin)集團緊急(ji)籌集5000只口罩支(zhi)援(yuan)(yuan)中(zhong)(zhong)(zhong)(zhong)(zhong)信(xin)(xin)工(gong)程參加抗擊疫情(qing)的(de)一線員工(gong)，中(zhong)(zhong)(zhong)(zhong)(zhong)信(xin)(xin)建投(tou)證(zheng)券(quan)(quan)將日本大和證(zheng)券(quan)(quan)捐贈的(de)口罩支(zhi)援(yuan)(yuan)湖(hu)北(bei)分公司。
中信建筑設(she)計(ji)院(yuan)(yuan)承擔武漢火神山醫(yi)院(yuan)(yuan)和方艙醫(yi)院(yuan)(yuan)設(she)計(ji)任務(wu)
根據武漢(han)(han)市(shi)政(zheng)府部署，中(zhong)(zhong)(zhong)信(xin)工(gong)程所屬中(zhong)(zhong)(zhong)信(xin)建(jian)筑(zhu)(zhu)設計(ji)(ji)院(yuan)負(fu)責設計(ji)(ji)專門集中(zhong)(zhong)(zhong)隔離(li)治療肺炎患者(zhe)的武漢(han)(han)火(huo)神山醫(yi)(yi)(yi)院(yuan)，該院(yuan)建(jian)筑(zhu)(zhu)面積(ji)3.4萬平方(fang)米(mi)，可容納1000張床位(wei)。這是一(yi)項重大政(zheng)治任(ren)(ren)務(wu)。中(zhong)(zhong)(zhong)信(xin)工(gong)程和中(zhong)(zhong)(zhong)信(xin)建(jian)筑(zhu)(zhu)院(yuan)第一(yi)時間作(zuo)出安排，應急項目組(zu)當晚即投入(ru)設計(ji)(ji)工(gong)作(zuo)，5小(xiao)(xiao)(xiao)時完成(cheng)(cheng)場地(di)平整設計(ji)(ji)圖，24小(xiao)(xiao)(xiao)時完成(cheng)(cheng)方(fang)案設計(ji)(ji)圖，連續奮(fen)戰60小(xiao)(xiao)(xiao)時順利(li)交付(fu)全部施(shi)工(gong)圖，為快速建(jian)成(cheng)(cheng)應急醫(yi)(yi)(yi)院(yuan)發揮了重要保(bao)障作(zuo)用(yong)。完成(cheng)(cheng)任(ren)(ren)務(wu)后中(zhong)(zhong)(zhong)信(xin)建(jian)筑(zhu)(zhu)院(yuan)宣布無償向社會共享(xiang)火(huo)神山醫(yi)(yi)(yi)院(yuan)設計(ji)(ji)成(cheng)(cheng)果。近期又參與用(yong)于(yu)收治肺炎輕癥患者(zhe)的武漢(han)(han)客廳方(fang)艙醫(yi)(yi)(yi)院(yuan)及黃陂區方(fang)艙醫(yi)(yi)(yi)院(yuan)設計(ji)(ji)任(ren)(ren)務(wu)。
中信銀(yin)行開辟金融服務綠色通道
自2020年1月29日(ri)起(qi)至疫(yi)情結束止，中信(xin)銀行(xing)在全國范圍(wei)內對(dui)(dui)多(duo)項手續費實(shi)施減免政(zheng)策；合理調配力量(liang)，保(bao)(bao)障(zhang)(zhang)金(jin)融(rong)服(fu)務(wu)正常開展(zhan)，加大(da)對(dui)(dui)重(zhong)點(dian)疫(yi)區支持；對(dui)(dui)慈(ci)善捐(juan)款、財政(zheng)劃款、醫藥(yao)采(cai)購(gou)等業務(wu)，按(an)照(zhao)特事特辦、急事急辦原則，確保(bao)(bao)大(da)額資金(jin)特別是(shi)救災(zai)資金(jin)便捷(jie)匯劃、及(ji)時入賬，確保(bao)(bao)跨境收付匯通道暢通高效(xiao)。武(wu)漢分行(xing)發放緊(jin)急貸款，積極保(bao)(bao)障(zhang)(zhang)湖北重(zhong)點(dian)醫藥(yao)、制造、流通企業的(de)緊(jin)急信(xin)貸支持，幫助(zhu)擴大(da)生(sheng)產；按(an)照(zhao)當地政(zheng)府(fu)和監(jian)管部(bu)門的(de)統一部(bu)署(shu)，保(bao)(bao)障(zhang)(zhang)正常金(jin)融(rong)服(fu)務(wu)，滿足疫(yi)區人民(min)群眾日(ri)常工作和生(sheng)活(huo)的(de)金(jin)融(rong)需求。
中信保誠人(ren)壽升級保險(xian)保障服(fu)務
在(zai)(zai)原應急預案基礎上(shang)，中(zhong)信保誠人壽專(zhuan)門升(sheng)級針(zhen)對(dui)新(xin)型冠狀(zhuang)病毒肺炎的保障服務，推(tui)出(chu)三項專(zhuan)門舉措(cuo)：在(zai)(zai)保單正常保障給付以外，針(zhen)對(dui)新(xin)型冠狀(zhuang)病毒額(e)外設立專(zhuan)項慰問(wen)基金(jin)；啟動簡易理賠流程，取(qu)消理賠醫(yi)院限制(zhi)，取(qu)消等待(dai)期、免賠額(e)、自(zi)費藥品(pin)及診療(liao)項目；推(tui)出(chu)新(xin)型冠狀(zhuang)病毒肺炎專(zhuan)屬7*24小時電(dian)話(hua)醫(yi)生服務。
中信醫療所屬醫療機構(gou)積(ji)極參與病患救治和(he)疫情(qing)防控
中(zhong)信湘雅輔助(zhu)生殖專科醫(yi)(yi)(yi)(yi)(yi)院(yuan)(yuan)利(li)用互聯網(wang)門診(zhen)為(wei)(wei)患(huan)者服務，首席科學家(jia)盧光琇(xiu)教授、生殖中(zhong)心(xin)主任(ren)龔斐(fei)教授為(wei)(wei)湖北疫區患(huan)者開展互聯網(wang)義診(zhen)。中(zhong)信汕(shan)尾人(ren)民醫(yi)(yi)(yi)(yi)(yi)院(yuan)(yuan)作為(wei)(wei)汕(shan)尾市唯一一家(jia)定點救治(zhi)醫(yi)(yi)(yi)(yi)(yi)院(yuan)(yuan)，幾(ji)十名醫(yi)(yi)(yi)(yi)(yi)護工作者申(shen)請加入緊急醫(yi)(yi)(yi)(yi)(yi)療救援隊(dui)伍，已接收(shou)確診(zhen)患(huan)者并全力救治(zhi)。中(zhong)信惠州醫(yi)(yi)(yi)(yi)(yi)院(yuan)(yuan)號(hao)召醫(yi)(yi)(yi)(yi)(yi)護人(ren)員提(ti)前(qian)(qian)上(shang)班(ban)。中(zhong)信五四一總醫(yi)(yi)(yi)(yi)(yi)院(yuan)(yuan)協助(zhu)當地政(zheng)府24小時設崗檢查。中(zhong)信醫(yi)(yi)(yi)(yi)(yi)療互聯網(wang)醫(yi)(yi)(yi)(yi)(yi)院(yuan)(yuan)開通新冠肺(fei)(fei)炎線上(shang)免費(fei)咨(zi)詢專區，由政(zheng)府指定收(shou)治(zhi)肺(fei)(fei)炎醫(yi)(yi)(yi)(yi)(yi)院(yuan)(yuan)呼吸(xi)科專家(jia)提(ti)供(gong)診(zhen)前(qian)(qian)咨(zi)詢服務。
中信海(hai)直(zhi)支援緊急救(jiu)護飛行
大年初一，中信海直支援天津濱海新區(qu)運(yun)(yun)回“歌(ge)詩達賽琳娜號”郵輪上(shang)17名(ming)發(fa)熱游客。1月25至31日，中信海直共(gong)進行(xing)海上(shang)石油平(ping)臺(tai)緊(jin)急救護飛行(xing)10班次，運(yun)(yun)送疑似病例患者10名(ming)，保障海上(shang)平(ping)臺(tai)的安全運(yun)(yun)營和人員健(jian)康(kang)。
中(zhong)信出(chu)版提供全球好書免費(fei)暢讀暢聽
面對來(lai)勢(shi)洶洶的(de)疫(yi)情，國(guo)務院(yuan)決(jue)定延(yan)長春(chun)節(jie)假(jia)期(qi)(qi)，多省市采(cai)取封城、封村(cun)和封閉社區等措施，廣大人(ren)民群眾響應號召(zhao)春(chun)節(jie)假(jia)期(qi)(qi)不(bu)串(chuan)門不(bu)聚會不(bu)拜年(nian)，有力阻斷了傳染(ran)源的(de)擴散。為豐富人(ren)民群眾假(jia)期(qi)(qi)生(sheng)活(huo)(huo)，中信出版2020年(nian)2月29日(ri)前免(mian)費(fei)(fei)提(ti)供(gong)(gong)3000+電子書(shu)和600+有聲書(shu)；向(xiang)全(quan)國(guo)醫務工作者(zhe)免(mian)費(fei)(fei)提(ti)供(gong)(gong)全(quan)年(nian)“好(hao)書(shu)快(kuai)聽”權益卡(ka)，表達對他們無私奉獻的(de)最高敬意；助力全(quan)國(guo)青聯發起“青聯讀書(shu)社”活(huo)(huo)動，鼓勵青年(nian)養(yang)成(cheng)閱讀好(hao)習慣。
麥(mai)當勞保障醫護工作者和廣大(da)顧(gu)客安全用餐(can)
針(zhen)對重(zhong)點疫(yi)區醫(yi)護人(ren)員(yuan)(yuan)吃(chi)不到熱食(shi)的(de)困難，麥(mai)(mai)當(dang)勞在武漢開(kai)設防疫(yi)愛(ai)心(xin)廚房，聯合餓了么愛(ai)心(xin)送(song)餐(can)(can)小組，為(wei)解放(fang)軍161醫(yi)院、武漢大學中(zhong)南醫(yi)院等提供(gong)免費餐(can)(can)點。截(jie)至2月5日(ri)，麥(mai)(mai)當(dang)勞已為(wei)湖北(bei)、北(bei)京(jing)、上(shang)(shang)海、廣東等地醫(yi)護工作者送(song)出近24000份免費餐(can)(can)食(shi)。在安(an)全服(fu)務(wu)前提下(xia)，麥(mai)(mai)當(dang)勞在全國(guo)持續營運(yun)近3000家餐(can)(can)廳(ting)，外(wai)(wai)(wai)送(song)服(fu)務(wu)正常提供(gong)，全國(guo)近1500醫(yi)院可(ke)正常點餐(can)(can)。為(wei)保障顧(gu)(gu)客(ke)用餐(can)(can)安(an)全，麥(mai)(mai)當(dang)勞將(jiang)實施“無(wu)接(jie)(jie)觸到店(dian)取餐(can)(can)”，減少(shao)點餐(can)(can)、取餐(can)(can)過程(cheng)中(zhong)的(de)人(ren)際接(jie)(jie)觸；外(wai)(wai)(wai)送(song)訂單附(fu)上(shang)(shang)“麥(mai)(mai)樂送(song)放(fang)心(xin)卡”，標注生(sheng)產、配膳、外(wai)(wai)(wai)送(song)員(yuan)(yuan)姓名及體(ti)溫(wen)，做到餐(can)(can)品、人(ren)員(yuan)(yuan)可(ke)追(zhui)蹤，并推(tui)出“無(wu)接(jie)(jie)觸配送(song)”，為(wei)顧(gu)(gu)客(ke)與外(wai)(wai)(wai)送(song)員(yuan)(yuan)的(de)安(an)全加一層防護。
有針對性制(zhi)定防控措施，切實保障(zhang)廣(guang)大員工(gong)身(shen)體健康
疫情爆發初期即向(xiang)全(quan)系統(tong)發出通知(zhi)，要(yao)求(qiu)暫停(ting)(ting)各單(dan)(dan)位(wei)赴(fu)(fu)湖(hu)北省特(te)(te)別是武漢市出差(cha)或(huo)(huo)者休假(jia)，號召(zhao)各單(dan)(dan)位(wei)湖(hu)北籍員(yuan)(yuan)(yuan)工(gong)(gong)(gong)盡量不要(yao)回湖(hu)北省特(te)(te)別是武漢市過(guo)春節、在湖(hu)北的員(yuan)(yuan)(yuan)工(gong)(gong)(gong)留(liu)在當(dang)地(di)過(guo)春節；要(yao)求(qiu)各公司(si)細化(hua)并嚴格執(zhi)行防(fang)控措(cuo)施。春節期間向(xiang)在湖(hu)北省的子公司(si)全(quan)體員(yuan)(yuan)(yuan)工(gong)(gong)(gong)發出慰(wei)問(wen)信(xin)(xin)，對他(ta)們(men)堅(jian)守疫情防(fang)控一線表(biao)示慰(wei)問(wen)，鼓勵(li)(li)他(ta)們(men)堅(jian)定(ding)戰勝疫情的信(xin)(xin)心(xin)。春節假(jia)期結束后，立即召(zhao)開全(quan)系統(tong)電話會議(yi)和(he)疫情防(fang)控工(gong)(gong)(gong)作領(ling)導小組(zu)會議(yi)，根據黨中央、國(guo)務院及各地(di)政府決策部署節后返崗上班有(you)關(guan)安排(pai)，要(yao)求(qiu)實行AB制(zhi)(zhi)彈性工(gong)(gong)(gong)作機制(zhi)(zhi)、采(cai)取居家遠程辦(ban)公等(deng)方式(shi)，暫停(ting)(ting)10人以上現場參加(jia)的會議(yi)和(he)培訓，暫停(ting)(ting)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)因公出國(guo)（境(jing)）和(he)赴(fu)(fu)疫區(qu)出差(cha)，減少員(yuan)(yuan)(yuan)工(gong)(gong)(gong)外出機會；建(jian)立武漢地(di)區(qu)子公司(si)協(xie)同(tong)防(fang)控工(gong)(gong)(gong)作機制(zhi)(zhi)，實行信(xin)(xin)息等(deng)資(zi)源共享，協(xie)助確(que)診或(huo)(huo)者疑似(si)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)救(jiu)治工(gong)(gong)(gong)作。建(jian)立信(xin)(xin)息日報制(zhi)(zhi)度，及時(shi)掌握全(quan)系統(tong)確(que)診和(he)疑似(si)病例，有(you)針對性制(zhi)(zhi)定(ding)防(fang)控措(cuo)施；做好員(yuan)(yuan)(yuan)工(gong)(gong)(gong)關(guan)愛，集團領(ling)導親自致電慰(wei)問(wen)患(huan)病員(yuan)(yuan)(yuan)工(gong)(gong)(gong)，各有(you)關(guan)子公司(si)領(ling)導采(cai)取多種方式(shi)鼓勵(li)(li)確(que)診員(yuan)(yuan)(yuan)工(gong)(gong)(gong)保(bao)持樂觀，積極(ji)戰勝病魔(mo)。
落實黨中(zhong)央(yang)、國務院要求，積(ji)極籌劃(hua)恢復正常(chang)的(de)生產經營
2月3日和(he)4日，集團通(tong)過召開全(quan)系統電(dian)話(hua)(hua)會議、制造業子(zi)公(gong)司(si)(si)電(dian)話(hua)(hua)會議和(he)海外(wai)子(zi)公(gong)司(si)(si)電(dian)話(hua)(hua)會議等(deng)，要求強化疫情(qing)防控工作，認真研判(pan)疫情(qing)帶(dai)來(lai)的(de)(de)沖擊和(he)影(ying)響，根(gen)據(ju)(ju)各自(zi)實際積極籌劃生產(chan)(chan)經營，抓好(hao)改革(ge)發(fa)展各項工作。中(zhong)信(xin)銀行等(deng)金融子(zi)公(gong)司(si)(si)根(gen)據(ju)(ju)監管(guan)機構統一部署(shu)，加大對(dui)(dui)疫情(qing)防控工作的(de)(de)資金支持(chi)(chi)；中(zhong)信(xin)證券(quan)、中(zhong)信(xin)建投證券(quan)保障客(ke)戶(hu)安全(quan)，支持(chi)(chi)國家維護資本市(shi)場穩定(ding)。在部分地區物流中(zhong)斷情(qing)況下，各制造類子(zi)公(gong)司(si)(si)充分考慮疫情(qing)對(dui)(dui)原材料(liao)運輸(shu)(shu)、產(chan)(chan)品運輸(shu)(shu)和(he)生產(chan)(chan)組(zu)織(zhi)(zhi)的(de)(de)影(ying)響，科學調整(zheng)生產(chan)(chan)預案和(he)生產(chan)(chan)計劃，在確保安全(quan)生產(chan)(chan)前(qian)提下有(you)(you)序組(zu)織(zhi)(zhi)生產(chan)(chan)，盡可能把疫情(qing)影(ying)響降(jiang)到最低(di)。有(you)(you)境外(wai)項目(mu)的(de)(de)子(zi)公(gong)司(si)(si)尊重所在國政府的(de)(de)法(fa)律，遵(zun)守對(dui)(dui)我員工采取的(de)(de)有(you)(you)針對(dui)(dui)性(xing)防控措施，積極穩定(ding)員工隊伍、抓好(hao)生產(chan)(chan)經營。
